Your personal data matters to us. This page clearly explains how Khalagar collects, uses, and keeps your information secure.
Khalagar is an international online gaming platform serving users in Bangladesh and other countries. We treat user privacy as our highest priority. This Privacy Policy ("Policy") explains how Khalagar collects, uses, stores, and protects your personal information.
This Policy applies to Khalagar's website, mobile application, and all associated services. By using any Khalagar service, you are considered to have accepted this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of our services.
We comply with the European GDPR, Bangladesh's Digital Security Act, and applicable international data protection laws. This Privacy Policy may be updated at any time, and the date of any change will be noted at the top of this page.
Your data is never sold to third parties at Khalagar. We only use information where necessary to improve our services and maintain security.
Khalagar collects different types of information, falling into two main categories — what you provide directly and what we collect automatically. Full details are outlined below:
| Data Type | Purpose | Mandatory? |
|---|---|---|
| Name & Email | Account Creation & Identity Verification | Yes |
| Mobile number | Security Verification & Communications | Yes |
| National ID | KYC Verification | For Withdrawals |
| Payment Information | Transaction processing | Yes |
| IP Address | Fraud Prevention | Automatic |
| Gaming History | Service Improvement & Responsible Gaming | Automatic |
Khalagar collects your information in several ways. In the interest of transparency, each method is detailed below:
You provide information directly when you register on Khalagar, update your profile, or contact our support team. Payment details are also collected directly during deposits or withdrawals.
When you use our platform, our systems automatically record certain technical data, including your device information, login times, gaming session details, and data collected via cookies.
Limited data may be collected from payment gateways, identity verification services, and fraud detection agencies — strictly for legal compliance and security purposes.
Information collected from third parties is used solely to protect your account and prevent fraud. Khalagar never purchases data from third parties for marketing purposes without your consent.
Khalagar uses your information only for specific, legitimate purposes. We never collect or use data beyond what is necessary. The primary use cases are outlined below:
Important: You can opt out of marketing messages at any time. Update your marketing preferences through your account settings or by contacting our support team.
Khalagar never sells your personal data to third parties. However, limited data sharing may occur in specific circumstances:
Limited data is shared with payment processors, game providers, and technical infrastructure providers. They may only use this data for their designated purpose and are bound by their own confidentiality agreements.
Data may be disclosed in response to a court order, regulatory directive, or lawful request from law enforcement. Only the minimum necessary information is shared in such cases.
All our third-party partners comply with GDPR and international data protection standards. Khalagar regularly reviews partner compliance.
Khalagar uses cookies and similar technologies to enhance your experience and maintain security on the platform. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working correctly.
Khalagar does not use any third-party advertising cookies or cross-site tracking. All analytics are confined entirely within our platform.
Khalagar employs industry-leading technology to protect your data. Our security framework is multi-layered and regularly audited by independent third-party reviewers.
Data for active accounts is retained for as long as your account remains active. Even after account closure, certain data may be retained for 5 to 7 years due to legal obligations. Once that period ends, the data is securely deleted.
Use a strong password and keep two-factor authentication enabled to protect your account. Never share your login credentials with anyone.
Khalagar believes you should have full control over your own data. Under international privacy laws, you are entitled to the following rights:
To exercise any of these rights, contact our support team. We typically respond to requests within 30 days. In some cases, legal constraints may prevent us from fulfilling certain requests, in which case we will explain the reason.
Khalagar strictly does not provide services to anyone under the age of 18. We never knowingly collect information from minors.
Age verification is mandatory at registration. If we discover that an account has been created by someone under 18, we will immediately close that account and delete all associated data.
If you believe a minor is using our platform, please notify our support team immediately.
To learn more about responsible gaming, visit our Responsible Gaming Visit the page.
Khalagar reserves the right to update this Privacy Policy, in part or in full, at any time. Changes may occur due to legal updates, new services, or modifications to our operations.
For any significant changes, we will notify you via your registered email or platform notifications. Continued use of our services after such changes will be considered acceptance of the updated policy.
The "Last Updated" date at the top of this page always reflects the most recent change. We recommend checking this page regularly to stay informed of the latest policy.
For any questions, concerns, or data-related requests regarding this Privacy Policy, please get in touch with us. Our data protection team is available around the clock.
Support email: [email protected] — We typically respond within 24–48 hours. For urgent matters, please use live chat.
To request data deletion, correction, or portability, send a message from your registered email clearly stating the nature of your request. Requests will only be processed after identity verification.
Khalagar's multi-layered privacy protection framework.
Answers to common questions about our Privacy Policy.
Your data is completely secure at Khalagar. Join today and enjoy the best gaming experience in Bangladesh.